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Platform for OEMs

Your brand, serviced right, everywhere.

A certified after-sales network for your products, across cities. Every job on record.

We work with manufacturers such as Carrier.

Rows of commercial outdoor AC units on a factory floor

What you get

You build the equipment. We look after it in the field.

One after-sales layer for your brand, in every city we work in.

A certified network

Verified, certified technicians for your brand, across cities.

Every job on record

Readings before and after, photos and the customer’s OTP sign-off.

SLAs, signed reports

6–24 h from complaint to fix, not the usual 72 h. A signed report for every visit.

One platform

You, service providers and facility managers, working on the same jobs.

Two AirDoot technicians on a rooftop, checking a VRF outdoor unit with gauges and a tablet
Service reportExample
  • Readings, before and after
  • Photos and checklist
  • Customer OTP sign-off
Signed

On the record

Every job, signed and on file.

Each unit’s service history, visit by visit.

  • Readings taken before and after every visit
  • Photos, checklist and the customer’s OTP sign-off
  • A QR on every asset, with its full history
  • A digital report, no paperwork

How it works

From your product line to a closed job.

  1. Tell us what and whereYour products, equipment types and the cities your customers are in.
  2. We line up the networkCertified technicians and service partners, by skill, brand and city.
  3. Customers book, we dispatchBy QR, app, web, AMC alert or straight from your CRM. The right technician, every step on record.
  4. Every job closes digitallyReport, readings, OTP sign-off and paperless payment.

API integration

Your CRM and ours, joined both ways.

We link AirDoot to your CRM by API. Complaints arrive in AirDoot automatically, and every closed job goes back with its report.

Step 06 of 06

How the platform is built

One cloud platform. Everyone on the job.

Manufacturers, service providers, parts suppliers and facility managers work the same jobs. Parts move from warehouse to van.

  • OEM / OESYour brand and service organisationYou
  • Service providersERP, CRM and partner app built in
  • Ancillary providersParts, gas and tools
  • Facility managersThe sites your units run in
AirDoot cloud platform Assets, bookings, dispatch and reports

In the field

  1. Mother warehouse
  2. Satellite parts centre
  3. Mobile van store
  4. Technician on site

Coverage

Across brands and equipment.

Our technicians already work across the major AC brands.

Major AC brands serviced
12
Types of equipment
40
Complaint to fix, vs the usual 72 h
6–24h
Of paid training at the AirDoot Academy
2years
10 types

Air conditioning

Split, cassette, ductable, packaged and VRF.

10 types

Refrigeration

Cold rooms, blast freezers, multi-decks and rack systems.

10 types

Ventilation

Kitchen exhaust, car park, basement and warehouse systems.

10 types

Ancillary

Air handling units, fan coils, cooling towers and pumps.